How Wallet Data Is Used
Your wallet details are used to connect an account action with the payment route you select, not to create a separate profile for unrelated purposes. When you choose DANA, OVO, GoPay or QRIS, we may record the selected rail, transaction reference, amount, status and the account
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step that started the request. Bank transfer and virtual account records can include the reference needed to match a receipt. We use these records to check whether a deposit or withdrawal instruction belongs to your account, investigate a stalled wallet status and respond to a support
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request. Account access and eligibility depends on local law. If you are in Bandung or elsewhere in Indonesia, the same policy applies to the data path shown for your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.